We indicate the steps to make a return of your purchase in ITEMPORALITY:
You have 30 calendar days from the moment you receive your purchase to request it.
1 - Send an email firstname.lastname@example.org to request your return. You must indicate your name, email, telephone and order number. We appreciate if you tell us the reason for the return (we always want to improve).
2 - As soon as we receive your email, we will check if it is within the return period. If everything is correct, we will send the courier company to the address you indicate.
3 - You must prepare the items you want to return in their original box, including the delivery note inside, and deliver it to the courier who will pick them up.
4 - As soon as we receive the item and confirm its status and that it complies with the return conditions, we will proceed to refund your purchase within 7 days of collecting the products.